Privacy Policy

Last updated: August 22, 2026

1. Who We Are

Mizan Prime Group L.L.C-FZ ("Mizan Prime Group," "we," "us," or "our") is a business platform registered in Meydan Free Zone, Dubai, United Arab Emirates, under License No. 2647229.01. This Privacy Policy explains how we handle information in connection with our website, https://mizanprimegroup.ae (the "Website").

If you have any questions about this policy, contact us at info@mizanprimegroup.ae or +971 58 659 1100.

2. Business Inquiry Form

Our Website includes a Business Inquiry form. When you fill in and submit this form, the information you enter is not transmitted to our servers, and is not stored in any database or CRM system. Instead, the form formats your input into a message and opens WhatsApp (via a wa.me link) so that you can review and send the message yourself, directly to our WhatsApp number.

This means:

• We do not receive or store your Business Inquiry form submissions unless and until you personally choose to send the resulting WhatsApp message. • If you do send the message, it is handled as an ordinary WhatsApp conversation, subject to WhatsApp's own privacy practices, and stored on your device and ours as any WhatsApp message would be. • We do not have a separate database of form submissions.

3. Mizan AI Assistant (Website Chat)

Our Website offers an AI chat feature ("Mizan AI Assistant") to answer questions about our services. When you type a message to the AI Assistant:

• The text of your message is sent to OpenAI's API (Chat Completions) for processing, so that a response can be generated. • We do not log or store the content of your conversation with the AI Assistant on our servers. • We do not store your name, phone number, or email address from your chat conversation. • We do not send your Business Inquiry form data, email address, phone number, or IP address to OpenAI. The AI Assistant only ever receives the chat text you type into it.

Because the chat text itself is transmitted to OpenAI for processing, we ask that you do not enter sensitive personal or financial information (such as ID numbers, passwords, bank account or card details) into the chat. See our separate AI Assistant Privacy Notice for more detail.

4. What We Do Not Collect

We do not operate a server-side database that stores Business Inquiry submissions or AI chat content. We do not sell personal information to third parties.

5. Cookies and Analytics

We may use standard web analytics tools to understand general Website usage (such as pages visited). We do not currently operate any other tracking or profiling system beyond what is described in this policy.

6. Your Rights

You may request access to, or deletion of, any personal information you believe we hold about you by emailing info@mizanprimegroup.ae. Because we do not store Business Inquiry submissions or AI chat content on our servers, in most cases there will be no such data to provide or delete; where information does exist (for example, in a WhatsApp conversation you initiated with us), we will address your request through that channel.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. Contact Us

Mizan Prime Group L.L.C-FZ Meydan Free Zone, Dubai, UAE License No. 2647229.01 Email: info@mizanprimegroup.ae WhatsApp / Phone: +971 58 659 1100